Status Page
Fulfilment Centre - Planned Maintenance
We will be carrying out essential maintenance to one of our fulfilment centres on Tues 6th Oct. During this period orders may take longer to process than normal and therefore we ask for your patience whilst we complete these works. We aim to restore all operations to normal by the end of the day.
System Status Overview
Degraded
8
Systems Monitored
7
Operational
1
Degraded
0
Down
Core Services
Storefront Website
Main Website & Storefront pages
99.9% uptime
operational
Database
Primary Accounts & Database cluster
99.8% uptime
operational
Payment Gateway
Checkout & Payment processing
99.5% uptime
operational
Selling Platforms
Other Selling Platforms & Marketplaces
97.5% uptime
operational
Support Services
Order Fulfilment
Production & Processing systems
80.7% uptime
degraded
Customer Support
Help Desk & Chat systems
99.9% uptime
operational
Monitoring
System health monitoring
99.6% uptime
operational
Network
Network infrastructure
99.9% uptime
operational
Incident History Log
Website & Storefront Pages Outage
resolved
We experienced issues with users accessing our website for a short period of time, some pages displayed an Error 404 page whilst others were simply unable to access our website. All errors and issues accessing our site have been restored to normal states.
Storm Amy - Extra Measures
resolved
Due to adverse effects caused by Storm Amy, we are currently implementing extra measures to continue operations as normal. Orders may be processed slower than normal whilst woks are completed.